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{"id":2074,"date":"2021-04-13T17:07:57","date_gmt":"2021-04-13T17:07:57","guid":{"rendered":"http:\/\/appareltogiftsembroidery.com\/?page_id=2074"},"modified":"2021-05-17T02:05:48","modified_gmt":"2021-05-17T02:05:48","slug":"faqs","status":"publish","type":"page","link":"https:\/\/appareltogiftsembroidery.com\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n

\n\t\tFAQs\n\t<\/h2>\n\t

\n\t\t\t\t\tGeneral Information\n\t\t\t\t<\/h3>\n\t\t\tHow do I request a quote?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\tCall us directly at (412) 260-8511<\/a>\u00a0or submit a\u00a0 request for a quote<\/a>. You can also text us.<\/a> We will respond to your inquiry within 1 business day.<\/p>\n\t\t\t Are there minimums?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
No, we do not require minimums. However, we do have quantity pricing for our logo apparel and accessories. The more you decorate with the same design, the cheaper it gets.<\/p>\n\t\t\tIs there a set-up fee?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
If you are adding a name or monogram, there is no set-up fee.<\/p>\n
There is a one-time $50 set-up fee for each logo design. That fee is waived for purchases over $300.<\/p>\n\t\t\tDo you offer bulk discounts?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
Yes! We offer bulk discounts on all of our logo apparel and accessories.<\/p>\n\n\n\n\n\n\n\n\n
Quantity<\/td>\n Discount<\/td>\n<\/tr>\n<\/thead>\n
2 – 11<\/td>\n 10%<\/td>\n<\/tr>\n
12 – 47<\/td>\n 15%<\/td>\n<\/tr>\n
48 – 143<\/td>\n 20%<\/td>\n<\/tr>\n
144 – 500<\/td>\n 25%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\tWhat is the turnaround time?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
The turnaround time depends on the time of year and the complexity of the project:<\/p>\n
\n
January – August: 1 – 3 weeks\u00a0<\/li>\n
September – December: 4 – 6 weeks\u00a0\u00a0<\/li>\n
Cutoff for Christmas is December 15.\u00a0\u00a0After that time, prices increase and projects are accepted as time is available.\u00a0<\/li>\n<\/ul>\n\t\t\t Do you offer expedited service?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
Rush service guarantees that we will ship your item(s) within one (1) week from the day you place your order (once shipped, delivery speeds vary).<\/p>\n
We offer rush service on most of our online products (see eligible products<\/a>). If a product is eligible for rush service, you will find an option to select rush service at the bottom of its product page.<\/p>\n
For custom orders not placed on our website, please contact us at (412) 260-8511<\/a> or email<\/a> us to determine if rush service is available for your item(s).<\/p>\n
Rates vary and depend on product type and quantity. For online order, the exact rate will be provided at checkout. On average, you can expect a rush service of $10-15 per item.<\/p>\n
if you have any questions or concerns, please do not hesitate to contact us. We will do our best to try to accommodate your timeline.<\/p>\n\t
\n\t\t\t\t\tCustom Embroidery\n\t\t\t\t<\/h3>\n\t\t\t Can I use my own goods?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\tYes, you are always welcome to use your own goods.<\/p>\n\t\t\t How do I send my item to Apparel to Gifts?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
You can ship your item(s) directly to us. Please confirm the delivery address with us before shipping your item(s). Local customers can arrange to drop-off their goods.<\/p>\n\t\t\tHow much does it cost to personalize or monogram an item?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
Your Own Goods:<\/p>\n
\n
Prices start at $17. Larger and more complex monograms incur a larger fee.<\/li>\n<\/ul>\n
Online Products:*<\/p>\n
\n
Personalization added to a logo: $10 per item**<\/li>\n
Personalization only: Complimentary (free)<\/li>\n
Monogram only: Complimentary (free)<\/li>\n<\/ul>\n*Not all items are eligible for personalization and\/or monogramming. See individual products for customization options.
\n** This amount does not include the one-time set-up fee of $50 for logos. This fee is waived for orders over $300.<\/em>\n\t\t\tCan you help me create a design to embroider?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\tYes,\u00a0 just give us an idea of what you want and we will work with you to create a custom design.
\n\n\t\t\tCan I use trademarked designs (e.g., Steelers, Mickey Mouse, etc.)?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
You can only use a trademark design if you own the trademark or have permission to use it. Most professional sports teams and characters such as Disney or cartoon characters require a license to embroider or print them on any retail items. Obtaining these licenses is difficult.<\/p>\n\t
\n\t\t\t\t\tLogo Apparel\n\t\t\t\t<\/h3>\n\t\t\t How much does it cost to embroider a logo?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
The embroidery is free, but there is a one-time $50 set-up fee for each logo design. That fee is waived for purchases over $300.<\/p>\n
These prices are for a single location of embroidery (e.g., left chest) on the items you order or bring to us.<\/p>\n\t\t\t What are the best file formats for logo uploads?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
For embroidery projects, we prefer high resolution\u00a0 JPEG, PNG, EPS or PDF files. <\/p>\n
For printed items we need an EPS file.<\/p>\n
(NOTE: Please upload your image file only once per order. You do not need to upload an image with each size, color, etc. you add to your cart.)<\/p>\n\t\t\tCan you match PMS colors?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
Yes.<\/p>\n\t\t\tCan I get more than one location of embroidery?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
Extra charges apply for additional locations.<\/p>\n\t
\n\t\t\t\t\tShipping & Delivery\n\t\t\t\t<\/h3>\n\t\t\tDo you offer local pick-up?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\tYes. Our office is located in the Pittsburgh area.<\/p>\n\t\t\t What are the shipping fees? <\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
The cost of shipping depends on your location and the volume of your order. The cost is calculated at checkout.<\/p>\n\t\t\tDo you offer expedited shipping?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
Yes, we offer 2 day guaranteed delivery from the time your item(s) are shipped. (Note: This does not include production time, which can take anywhere between 1 to 6 weeks. If you choose rush service, your Item(s) are guaranteed to ship 1 week after you place your order.)<\/p>\n
Our standard shipping is 1 to 3 days. We offer economy shipping, 2 to 14 days, for certain locations.<\/p>\n\t
\n\t\t\t\t\tCancellations & Returns\n\t\t\t\t<\/h3>\n\t\t\tCan I change or cancel my order?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\tCancellations and changes to custom orders must be made by close of the next business day after you placed your order. For the full details, please see our Cancellations, Returns & Refunds Policy<\/a>.<\/p>\n\t\t\t Can I return my order?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t
You can return an unused, undecorated item still in its original packaging for a refund within 30 days of delivery. Orders which have been customized or personalized cannot be returned.<\/p>\n
In the case of defective merchandise or mistakes in personalization\/customization, you have 30 days from receipt of the item to contact Apparel to Gifts Embroidery about a return authorization.<\/p>\n
Please be careful when entering the information for the lettering and any customization choices. We only accept returns on defective merchandise or mistakes that we made<\/em><\/u> in the production process. In those cases, a corrected version will be issued as a replacement.<\/p>\n\n
<\/p>\n\n","protected":false},"excerpt":{"rendered":"
FAQs General Information How do I request a quote? Expand Call us directly at (412) 260-8511\u00a0or submit a\u00a0request for a quote. You can also text us. We will respond to your inquiry within 1 business day. Are there minimums? Expand No, we do not require minimums. However, we do have quantity pricing for our logo…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"yoast_head":"\nFAQs - Apparel to Gifts Embroidery<\/title>\n<meta name=\"description\" content=\"Don\u2019t stress over your next embroidery job! We do embroidery for most businesses, organizations and occasions. No minimums. 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Quantity<\/td>\n	Discount<\/td>\n<\/tr>\n<\/thead>\n
2 – 11<\/td>\n	10%<\/td>\n<\/tr>\n
12 – 47<\/td>\n	15%<\/td>\n<\/tr>\n
48 – 143<\/td>\n	20%<\/td>\n<\/tr>\n
144 – 500<\/td>\n	25%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\tWhat is the turnaround time?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t The turnaround time depends on the time of year and the complexity of the project:<\/p>\n \n January – August: 1 – 3 weeks\u00a0<\/li>\n September – December: 4 – 6 weeks\u00a0\u00a0<\/li>\n Cutoff for Christmas is December 15.\u00a0\u00a0After that time, prices increase and projects are accepted as time is available.\u00a0<\/li>\n<\/ul>\n\t\t\t Do you offer expedited service?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t Rush service guarantees that we will ship your item(s) within one (1) week from the day you place your order (once shipped, delivery speeds vary).<\/p>\n We offer rush service on most of our online products (see eligible products<\/a>). If a product is eligible for rush service, you will find an option to select rush service at the bottom of its product page.<\/p>\n For custom orders not placed on our website, please contact us at (412) 260-8511<\/a> or email<\/a> us to determine if rush service is available for your item(s).<\/p>\n Rates vary and depend on product type and quantity. For online order, the exact rate will be provided at checkout. On average, you can expect a rush service of $10-15 per item.<\/p>\n if you have any questions or concerns, please do not hesitate to contact us. We will do our best to try to accommodate your timeline.<\/p>\n\t \n\t\t\t\t\tCustom Embroidery\n\t\t\t\t<\/h3>\n\t\t\t Can I use my own goods?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\tYes, you are always welcome to use your own goods.<\/p>\n\t\t\t How do I send my item to Apparel to Gifts?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t You can ship your item(s) directly to us. Please confirm the delivery address with us before shipping your item(s). Local customers can arrange to drop-off their goods.<\/p>\n\t\t\tHow much does it cost to personalize or monogram an item?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t Your Own Goods:<\/p>\n \n Prices start at $17. Larger and more complex monograms incur a larger fee.<\/li>\n<\/ul>\n Online Products:<\/p>\n \n Personalization added to a logo: $10 per item<\/li>\n Personalization only: Complimentary (free)<\/li>\n Monogram only: Complimentary (free)<\/li>\n<\/ul>\nNot all items are eligible for personalization and\/or monogramming. See individual products for customization options. \n** This amount does not include the one-time set-up fee of $50 for logos. This fee is waived for orders over $300.<\/em>\n\t\t\tCan you help me create a design to embroider?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\tYes,\u00a0 just give us an idea of what you want and we will work with you to create a custom design. \n\n\t\t\tCan I use trademarked designs (e.g., Steelers, Mickey Mouse, etc.)?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t You can only use a trademark design if you own the trademark or have permission to use it. Most professional sports teams and characters such as Disney or cartoon characters require a license to embroider or print them on any retail items. Obtaining these licenses is difficult.<\/p>\n\t \n\t\t\t\t\tLogo Apparel\n\t\t\t\t<\/h3>\n\t\t\t How much does it cost to embroider a logo?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t The embroidery is free, but there is a one-time $50 set-up fee for each logo design. That fee is waived for purchases over $300.<\/p>\n These prices are for a single location of embroidery (e.g., left chest) on the items you order or bring to us.<\/p>\n\t\t\t What are the best file formats for logo uploads?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t For embroidery projects, we prefer high resolution\u00a0 JPEG, PNG, EPS or PDF files. <\/p>\n For printed items we need an EPS file.<\/p>\n (NOTE: Please upload your image file only once per order. You do not need to upload an image with each size, color, etc. you add to your cart.)<\/p>\n\t\t\tCan you match PMS colors?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t Yes.<\/p>\n\t\t\tCan I get more than one location of embroidery?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t Extra charges apply for additional locations.<\/p>\n\t \n\t\t\t\t\tShipping & Delivery\n\t\t\t\t<\/h3>\n\t\t\tDo you offer local pick-up?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\tYes. Our office is located in the Pittsburgh area.<\/p>\n\t\t\t What are the shipping fees? <\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t The cost of shipping depends on your location and the volume of your order. The cost is calculated at checkout.<\/p>\n\t\t\tDo you offer expedited shipping?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t Yes, we offer 2 day guaranteed delivery from the time your item(s) are shipped. (Note: This does not include production time, which can take anywhere between 1 to 6 weeks. If you choose rush service, your Item(s) are guaranteed to ship 1 week after you place your order.)<\/p>\n Our standard shipping is 1 to 3 days. We offer economy shipping, 2 to 14 days, for certain locations.<\/p>\n\t \n\t\t\t\t\tCancellations & Returns\n\t\t\t\t<\/h3>\n\t\t\tCan I change or cancel my order?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\tCancellations and changes to custom orders must be made by close of the next business day after you placed your order. For the full details, please see our Cancellations, Returns & Refunds Policy<\/a>.<\/p>\n\t\t\t Can I return my order?<\/a>\n\t\t\t\t\t\t\t Expand<\/i><\/a>\n\t\t You can return an unused, undecorated item still in its original packaging for a refund within 30 days of delivery. Orders which have been customized or personalized cannot be returned.<\/p>\n In the case of defective merchandise or mistakes in personalization\/customization, you have 30 days from receipt of the item to contact Apparel to Gifts Embroidery about a return authorization.<\/p>\n Please be careful when entering the information for the lettering and any customization choices. We only accept returns on defective merchandise or mistakes that we made<\/em><\/u> in the production process. In those cases, a corrected version will be issued as a replacement.<\/p>\n\n <\/p>\n\n","protected":false},"excerpt":{"rendered":" FAQs General Information How do I request a quote? Expand Call us directly at (412) 260-8511\u00a0or submit a\u00a0request for a quote. You can also text us. We will respond to your inquiry within 1 business day. Are there minimums? Expand No, we do not require minimums. However, we do have quantity pricing for our logo…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"yoast_head":"\nFAQs - Apparel to Gifts Embroidery<\/title>\n<meta name=\"description\" content=\"Don\u2019t stress over your next embroidery job! We do embroidery for most businesses, organizations and occasions. No minimums. Bring your own goods or let us find the perfect apparel or accessories for you. Tell us what you want, no job too big or small, let us do the work, job done! Located in Pittsburgh, PA.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/appareltogiftsembroidery.com\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Apparel to Gifts Embroidery\" \/>\n<meta property=\"og:description\" content=\"Don\u2019t stress over your next embroidery job! We do embroidery for most businesses, organizations and occasions. No minimums. Bring your own goods or let us find the perfect apparel or accessories for you. Tell us what you want, no job too big or small, let us do the work, job done! 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